Tag Archives: Processes

Spectrum Housing Group organisations go live with Capita IB Solutions finance system to improve efficiency and streamline processes

Posted on June 2, 2011 by

Capita IB Solutions, part of the Capita Group and a market leader in providing world-class financial accounting software, eProcurement and bespoke solutions to service-centric organisations, today announced that Spectrum Housing Group has implemented its Integra financial management system, with integrated OCR functionality.

 

Spectrum Housing Group owns and manages over 17,000 homes, maintains a further 35,000 properties and is a major developer of homes across the South and South West of England through Source Development Partnership.

 

Two of three main Spectrum Housing Group locations went live on Integra 2nd November 2010 and the third location on the Isle of Wight, went live 1st February 2011.

This is a preview of Spectrum Housing Group organisations go live with Capita IB Solutions finance system to improve efficiency and streamline processes. Read the full post (388 words, estimated 1:33 mins reading time)
Posted in Financial Management | Tagged , , , , , , , , , , , , | Leave a comment

Best Practices Phone Handling Processes for Small Businesses

Posted on September 6, 2010 by

Effective phone handling processes help to ensure a company has a professional image. The productivity of an office can be significantly increased by utilizing effective procedures for managing telephone calls. Using small business PBX systems for incoming and outgoing calls requires an effective process in order to avoid problems such as losing important calls and transferring telephone calls to the wrong person.


Let’s take a look at ways to improve the handling of incoming and outgoing business calls and how SMBs are using small business PBX systems to portray a more professional, seamless client experience.

This is a preview of Best Practices Phone Handling Processes for Small Businesses. Read the full post (776 words, estimated 3:06 mins reading time)
Posted in Small Business | Tagged , , , , , , | Leave a comment